To receive a warranty approval and subsequently a credit for your defective Franklin Electric, Red Lion or Little Giant product, please follow the instructions below.
MAIL TO THE ADDRESS ABOVE: The original serialized label(s) from the product (See Label Requirements below) A Copy of the sales receipt to your customer for the original purchase A Copy of your Debit memo, PO or Warranty claim form
LABEL REQUIREMENTS Sump, Sewage, Gas Drive pumps and Pressure tanks require 1 LABEL only Jet pumps with Tanks require 3 LABELS (pump, motor and tank label) Jet, Irrigation, and Effluent pumps with electrical motors, require 2 LABELS (pump and motor label)
*Failure to return all labels and supporting documentation will result in credit being delayed or denied.
Once the requested information is reviewed, you will receive a credit memo or denial notification.
Please note: We no longer provide RGA#s as we do not want the product returned to us. Also, once your store has received credit for the claim thru your corporate office, cut the cord & scrap the pump.